Coronavirus SCC information and updates

Coronavirus info and updates

This page is the source for information and resources regarding the coronavirus and the SCC community.

AVOID DEBT RELIEF SCAMS

Learn how the CARES Act impacts their student loans. With all the economic uncertainty, people are more vulnerable to debt relief scams. Stay informed to avoid these scams.

Learn about student loans and coronavirus at consumerfinance.gov.

Go to studentaid.gov to learn FAQ’s About Financial Aid and Coronavirus.

Direct questions to our Financial Aid office at faofficewb@scciowa.edu and faofficekk@scciowa.edu.

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Update 5, March 31, 2020:

From the Office of the Registrar: The last day to withdraw from 16-week online and face-to-face classes has been extended to April 15.

Update 4, March 27, 2020:

Governor Reynolds mandated that bookstores, among other businesses, close their doors until April 7th. The bookstore now has locked its doors.

Direct questions to Joanne Otto at jotto@scciowa.edu 

Update 3, March 26, 2020:

Information regarding SCC's Adult Education and Literacy (AEL) programs are as follows:

 Class delivery and student access to campus resources:

  • Classes will be offered via videoconference beginning Monday, March 30 for current students
  • Students can continue their work via online platforms
  • Students who do not have access to technology can access the internet at SCC libraries in West Burlington and Keokuk or the computer lab in Mt. Pleasant M-F 8:00 a.m. to 4:30 p.m.
  • Students who unable to visit SCC sites or access their coursework online should make arrangements with their instructor for packet pickup
  • April orientation has been cancelled.  No new students can be accepted at the current time
  • Direct questions to Director of Adult Education and Literacy, Deb Mulch at (319) 208-5254 or dyuskis-mulch@scciowa.edu

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Update 2, March 23, 2020:

To promote the safety and health of our entire campus community SCC has implemented the following for the duration of the Spring Semester:

Class delivery and student access to campus resources

  • Face-to-face credit classes will remain online unless otherwise notified
  • Hybrid classes will continue via online delivery format only unless otherwise notified
  • Students with lab, clinical, and internship requirements should keep in close contact with their instructors regarding the status of their sites’ policy on student and visitors
  • Non-Credit (Continuing Education) classes will be canceled or postponed unless otherwise notified
  • AEL/HiSET/Adult ESL classes will announce changes this week

Campus and facility access

To minimize regular contact with large numbers of people, the following steps will take effect on Tuesday, March 24.

All sites will be closed to the general public.

Campus facility entry will be restricted to current students and staff:

  • Operational campus hours will be 8:00 a.m. to 4:30 p.m.
    • West Burlington
      • Buildings 100-500 will enter via Welcome Center
      • Health Professions Center & Hall of Sciences will enter via HPC southeast entry (under big SCC letters)
      • Buildings 600-700 will enter via E-31 (North door)
    • Keokuk
      • Buildings 100-500 will enter via 200 entry (library)
      • Industrial Technology Training Center via west doors (next to foot bridge)
    • CBIZ will be open M-F 8:00 a.m. to 4:30 p.m.
    • Mt. Pleasant Center will be open M-F 8:00 a.m. to 4:30 p.m.

Campus departments and services

Enrollment Services: staff available by phone or email M-F 8:00 a.m. to 4:30 p.m.

West Burlington: (319) 208-5010 or enrollwb@scciowa.edu

Keokuk: (319) 313-1923 or enrollkeo@scciowa.edu

Student Support Centers: staff available by phone or email M-F 8:00 a.m. to 4:30 p.m.

West Burlington: (319) 208-5155 or wbtesting@scciowa.edu

Keokuk: (319) 313-1943 or keotesting@scciowa.edu

Academic Achievement Center: All services are available through Canvas. Students can request a tutor for online help. Face-to-face sessions will be made by arrangement and take place in the appropriate campus library.

Financial Aid: staff available via email M-F 8:00 a.m. to 4:30 p.m.

West Burlington: faofficewb@scciowa.edu

Keokuk: faofficekk@scciowa.edu

TRIO Center: Student Support Services and Upward Bound offices are closed.

Services for participants will be delivered virtually.

            Student Support Services contact: (515) 971-9296 or smcintire@scciowa.edu

            Upward Bound contact: (319) 208-5305 or lwibbell@scciowa.edu

Business Office: staff available by phone or email M-F 8:00 a.m. to 4:30 p.m.

            Contact:  (319) 208-5330 or jschrader@scciowa.edu

SCC Libraries: Open and computer labs available M-F 8:00 a.m. to 4:30 p.m.

West Burlington: (319) 208-5090 or mfeatheringill@scciowa.edu

Keokuk: (319) 313-1960 or jmeyer@scciowa.edu

Computer labs: All standalone campus computer labs are closed.

Computer labs located within each library will remain available for student use.

SCC Help Desk: staff available by phone or email M-F 8:00 a.m. to 4:30 p.m.

Staff will respond periodically during non-business hours.

            Contact: (319) 208-5087 or helpdesk@scciowa.edu

Canvas online class technical support: staff available by phone or live chat 24/7.

Contact: 844-214-6951 or by clicking on the help icon in the lower left corner from your Canvas home screen to chat with a Canvas technical representative.

West Burlington bookstore: open M-F 8:00 a.m. to 4:30 p.m.

            Contact: (319) 208-5170 or jotto@scciowa.edu

Support services

Support services for current students such as Academic Achievement Center, tutors, will be transitioned to remote delivery (online, phone, Zoom, etc.) where possible. Limited in-person sessions will be available and will take place in the library.  TRIO SSS, PACE and Student Success Advocates services will be available via remote delivery.  Special arrangements to accommodate individual student circumstances will be made as needed.

Testing and Student Support Center

Placement testing is suspended until April 20. Proctored tests will be transitioned to online delivery until further notice. No third party testing will be conducted until further notice. Special arrangements will be made for students with approved testing accommodations.

Events

All SCC-sponsored events and events held at SCC facilities are canceled or postponed through April 30.

Athletics

All activities and seasons for spring athletics are canceled.

Residence halls

Resident students will be asked to vacate by Friday, March 27. Alternate arrangements to accommodate individual student circumstances will be made as needed. West Burlington food services will be available to residence hall students only from March 22 – March 27.

Food service

Campus food service will be closed through the end of the semester.

Concurrent Enrollment

Contact your instructor or guidance counselor for information on how your high school is addressing your classes.

Attendance

Please contact your instructor if you have questions or concerns regarding your attendance.

Important numbers

SCC Main Switchboard: All sites: (319) 208-5000

Enrollment Services: West Burlington: (319) 208-5011; Keokuk: (319) 313-1923

Academic Achievement Center: All sites: (319) 208-5291

Student Support Center: West Burlington: (319) 208-5155; Keokuk: (319) 313-1943

SCC Help Desk: (319) 208-5087

Financial Aid: West Burlington (319) 208-5014; Keokuk (319) 313-1931

SCC Libraries: West Burlington: (319) 208-5090; Keokuk: (319) 313-1960

Center for Business (CBIZ): (319) 208-5375

AEL/HiSET/Adult ESL office: (319) 208-5254

If you are sick, feel you may be sick, exhibit symptoms or have come in contact with someone who is or may be sick, please stay home. Follow directions being given by federal, state and local health agencies. Do not come to campus or expose others.

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Update 1, March 13, 2020:

SCC continues to monitor the evolving coronavirus COVID-19 situation and to share relevant information with employees and students as it becomes available.  While the Iowa Department of Public Health has confirmed COVID-19 cases in other parts of Iowa, there are none in the SCC service area of southeast Iowa.  It is the consensus of the Centers for Disease Control (CDC) and state and local public health officials that the next month will be critical to containing the spread of the virus. 

With our primary focus on student and employee health and safety, we have made the following decisions effective 5:00 p.m. Friday, March 13 through April 5:

Two-Day Extension of Spring Break and Transition to Remote Delivery

To protect our students and communities and help contain the spread of the coronavirus, Southeastern Community College has extended Spring Break by two days (March 23-24) and will then transition to online delivery of face-to-face classes until April 5, at which time we will reassess the situation and determine future actions:

  • Spring Break for students will now be March 16-24. 
  • Students in face-to-face classes will begin or resume spring semester classes on March 25 via online delivery.
  • Faculty will report to campus on March 23 and 24 for preparation to transition classes to online delivery.
  • PLEASE NOTE:  Existing online classes will continue as scheduled and are not affected by this spring break extension.  Please review your online course syllabus for appropriate class deadlines. 
  • Contact your faculty member if you have any questions related to your classes.
  • All campuses will remain open and all services will operate as follows:
    • Advising, Registration, Financial Aid, Admissions and the Business Office will operate on normal hours.
    • Computer labs, library resources, testing center and study rooms will be open and available.  Hours will be posted to Hawknet and Canvas announcements. 
  • College large group events and meetings of 50 or more people, both on site and off site, are canceled through April 5.  Some student activities, clubs and meetings may still occur.  Student activity plans will be communicated by your student club advisor. 
  • Residence halls will remain open and food service will continue on a modified schedule.
  • The annual Great Tastes Event has been rescheduled to May 1. Details forthcoming.
  • Continuing education class changes will be made on a case-by-case basis. For additional information, contact CBIZ at (319) 208-5375.

We are committed to assisting you as we transition to online course delivery.  Each campus will host open computer labs and drop-in assistance sessions to help you navigate Canvas and discover online resources.  We will post a schedule of these sessions by March 23.  The college will continue to provide free public Wi-Fi, student computer labs and space for you to study.  We encourage you to use those services to help you with your course work. 

The decision to conduct classes online does not mean that the campus is closed.  SCC will continue to monitor the situation and follow the best advice of public health officials in making closure decisions.

If you have questions, please contact your instructor or the Academic Affairs office (319) 208-5287.

Update Your Emergency Contact Information

It is crucial that you make sure your emergency contact information is up to date. If you did not receive the Blackhawk text alert on Wednesday, March 11, we do not have the correct information on file. Please visit Enrollment Services or call (319) 208-5010 right away.

Continue to Take the Usual Precautions

The CDC continues to encourage everyday precautions including:

  • Avoid close contact with people who are sick
  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place
  • If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol
  • Stay home if you are sick

SCC will continue to monitor the situation and share information with employees and students. All communication updates can be found here:
https://www.scciowa.edu/landing/coronavirus-response-updates.aspx

Thank you for working with us make the best of this challenging time.  Together we can mitigate the negative impacts of this virus and I look forward to a return to a normal college schedule. 

Stay healthy,

Dr. Michael Ash

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Initial communication, March 11, 2020:

SCC faculty and staff have been working to come up with an appropriate response for how SCC will address the ongoing concerns surrounding the coronavirus and its impact on our operations for serving students, faculty, staff, and the broader community. 

The health and safety of Southeastern Community College's students, faculty, and staff is our top priority. SCC is taking all appropriate measures and will continue to follow the expert guidance of the Iowa Department of Public Health and related governmental agencies. Consistent with this guidance, we have no plans to alter, cancel, or suspend regular college operations at this time.

We are monitoring the situation closely and will continue to provide updates to our campus community via email when any new relevant information warrants a change in our response to this issue. Urgent information, should the situation worsen or if there is a known risk to the campus, will be provided  via SCC Blackhawk Alert texts to quickly reach students, faculty, and staff.

Be sure to bookmark this page for updates.

 

Steps we are taking to minimize the risk of exposure

Out of an abundance of caution, and consistent with best practices provided by public health experts, we are taking the following measures to help mitigate exposure to students, faculty, and staff:

  • Increased frequency of cleaning & disinfectant applications in common areas
  • Increased number of hand sanitizing stations and cleaning wipe dispensers
  • Posted signage on proper personal hygiene and handwashing practices
  • Posted signage on how to spot signs of illness and what to do if you think you may be sick
  • Information and resources page on the SCC website
  • Implemented special attendance policy and procedures for students and staff who exhibit symptoms

Custodial Practices

All college custodial teams continue to follow best-practice guidelines and will take extra steps to deep clean our campuses, particularly "high-touch" points such as doorknobs, railings, door handles, bathroom push doors, and light switches. Custodial staff is also utilizing higher-strength disinfectant agents on hard surfaces and other cleaning tools and technology at our disposal.

Steps You Can Take to Limit Exposure

There are steps you can take as well to help protect yourself and others. These steps include:

  • Clean your hands often
    • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Do not share food, drinks or personal items that come in contact with your face or mouth
  • Avoid close contact
  • Follow the CDC’s recommendations for using a face mask:
    • CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.
    • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

Watch for symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of breath

What to do if you feel sick

If you develop symptoms — such as a fever, cough, or shortness of breath OR if you have had exposure to someone who has been diagnosed with COVID-19:

  • Don't come to campus. Call your health provider to let them know you are coming. Isolate yourself and wear a mask before leaving the house. Do not go to the emergency room. Emergency rooms need to be able to serve people with the most critical needs. Please do not show up at a clinic, urgent care, or other health facility without calling first. 
  • Your health provider may test you or refer you for testing. Please follow your doctor's advice carefully.
  • Contact your instructors. If you are "self-isolating" due to a known exposure or have been instructed by doctors to quarantine yourself, reach out to your instructors to make a plan for the remainder of the quarter.

Our Values and Commitment to Inclusion

Please continue to pay special attention to any instances of stereotyping, harassment, and bullying directed at persons perceived to be of Chinese American or, more generally, Asian descent. Ethnic harassment or bullying exacerbates hatred, harms students, and is never justified. We reaffirm our commitment that all students should be able to study and learn in an environment that is healthy, safe, and free from bias or discrimination.

Travel

At the present time, SCC has not implemented any travel restrictions. We encourage everyone to exercise sound judgment regarding domestic and international travel. The Centers for Disease Control and Prevention (CDC) maintains a guide with detailed COVID-19 information for travelers. This guide is updated regularly and contains important information and developments to help you understand the risks and take appropriate precautions regarding travel.

Additional Resources

For up-to-date information on coronavirus and steps SCC is taking to prevent any impacts on our college community, please bookmark this page. SCC will maintain information and correspondence here to address any public health, operational, and academic questions that come forward.

link to Coronavirus info on CDC website

The Centers for Disease Control website and the Iowa Department of Public Health website both have additional information about coronavirus that may be useful in learning about any risk to the health of our community. We remain in close contact with constituent leaders to ensure that there is a broad understanding of the complexities of this dynamic situation.

For media inquiries, contact Jeff Ebbing, Director of Marketing and Communications, jebbing@scciowa.edu, (319) 208-5060.