Quick skills to get your foot in the door.

This four-course certificate is designed for students with a passion for technology and a desire to put it to use. Start at the ground level or advance current skills.

Courses in this certificate can easily transfer toward earning the Business Office Management or Legal Office Management degree programs.

Program location

 

Skills you'll learn

• Technology use and troubleshooting
• Social media strategies
• Records management
• Document processing and design

Key classes

• Office Technology

Where this can take you

• Administrative Assistant
• Office Manager
• Data Entry Clerk
• Customer Service Representative
• Virtual Assistant

 

Contact Us

Schedule an Appointment

 

Coursework in this option prepares you for Microsoft Office Specialist® certification. You also have the opportunity to participate in Business Professionals of America with the chance to attend state and national conferences.

Office Technology certificate awarded after ADM-103, ADM-117, ADM-181, SMM-108.

*Certificate can be earned one time.

Summary Sheet

The summary sheet provides a program overview and other information.

Download the summary sheet.

Curriculum Sequence

---

Fall I	Course Title	Credit
ADM-103	Office Technology	2
SMM-108	Social Media Engagement	3
	TOTAL CREDITS	5

---

Spring I	Course Title	Credit
ADM-117	Keyboarding and Document Production	3
ADM-181	Records and Database Management	3
	TOTAL CREDITS	6

ADM-103 - Office Technology

Lecture: 1

Lab: 2

Credit: 2

This course provides in-depth and practical use of calendaring/scheduling systems, voice recognition software, advanced email functions and the Internet as a research tool. Common office technology including video conferencing, projection, copiers, faxing, scanning, transcription, 10-key calculating and multi-line phone systems will be presented and practiced in multiple settings.

SMM-108 - Social Media Engagement

Lecture: 2

Lab: 2

Credit: 3

This course explores the history of social networks and introduces students to social media for organizations. It provides students opportunities to implement the use of social media tools as part of a marketing strategy and work with social media analytic tools.

ADM-117 - Keyboarding and Document Production

Lecture: 2

Lab: 2

Credit: 3

A fundamental course in developing keyboarding skills for business and personal use. Students use Microsoft Word to learn proper formatting of office letters and memos, business and academic reports, tables, newsletters, flyers and graphics. Proper keyboarding technique, accuracy and speed building are emphasized.

ADM-181 - Records and Database Management

Lecture: 2

Lab: 2

Credit: 3

This class emphasizes the principles and practices of effective records handling. Management of records is performed according to the Generally Accepted Recordkeeping Principles of ARMA International. The record life cycle is covered including creation, storage, retrieval, maintenance and disposition of both manual and computerized database systems.

Trisha Hopper - Professor - Business

Email: thopper@scciowa.edu
AA, Carl Sandburg College
BA, Western Illinois University
MBA, Quincy University

Renee Smith - Professor - Business

Email: rsmith1@scciowa.edu
AA & AAS, Southeastern Community College
BA, Buena Vista University
MBA, Grand Canyon University